Delivery in mainland France, Europe & amp; International
Shipping within 24 hours for products in stock
Our delivery costs include shipping costs as well as the costs of preparing your order (packaging and conditioning). Our delivery costs are applied according to the total weight of your order and your delivery area. Packages are generally dispatched within 24 hours of receipt of payment for products in stock.
Standard, Express and other deliveryColissimo
Your package will be delivered to you against signature within 72 hours (working days) by the postman
Your parcel will then be delivered to you against signature, the next day before 1 p.m. (working days) without making an appointment.
Collection at the workshop
You can choose to collect your order directly from our Workshop in Canet en Roussillon
Mode of transport for packages over 30 Kg. The time varies depending on the location of delivery (between 2 to 7 days).
Relay point deliveryColissimo Point Withdrawal
In Post office, Pickup relay or Pickup Station locker. Delivery varies from 2 to 5 days.
Easily collect your parcels near your home or work directly in all our Chronopost relay points within 48 hours.
Your package is delivered to a merchant near you within 5 days.
Return of Parcel
The products sold by Azure Boat Services benefit from the manufacturer's warranty. The warranty varies according to the type of product sold and it applies from the date of delivery of the product. The warranty only applies in the case of normal use of the product. To find out more about our guarantees, we invite you to refer to our General Conditions of Sale.
A customer who has placed an order on our Confort-nautique.com site can request a complaint, exchange or refund by post to the following address:
AZURE BOAT SERVICES
3 rue Calypso, nautical center zone
or by e-mail to our customer service.
Your refund request sent by e-mail or post must include the following information:
- Your name and first name
- Your order number
- The or the references of the products concerned by the request
You have the option of returning a product (unused and in its original packaging) within 14 days from the date of delivery . For any return request, your request will be studied by our customer service. We will respond to you within 6 days and issue a refund according to our General Terms and Conditions.
Items returned by you must be in perfect condition, unused and in their original packaging. Any returned product that is incomplete, showing signs of use or damaged will not be refunded or replaced.
For a return, the shipping costs are the responsibility of the customer. We do not issue a return mailing label.
A question concerning a product return, our team is at your disposal via our contact form.